Processing takes 1-2 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is consider Monday.) Express shipping orders are 2 to 3 business days. Domestic Express Shipping is 2 to 3 Business days depending on your location. Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location. International Shipping is 7-10 Business Days depending pn your location. All packages Delivery is with FEDEX. Business days are Monday-Friday.

After receiving a tracking email, Shipping Activity will become available after 24hrs. Your Tracking number will come to your email. Please check spam folder if you don't see it inside your primary inbox. If you haven't received a tracking number after 3 days from placing your order please contact customer service at (850) 292-5390

To make quick deliveries on all orders, are processed daily. Orders cannot be altered or changed once your payment is complete.

1. **Raw Indian Hair:** If you're new to wearing raw Indian hair, we recommend considering the following:

- Raw Indian hair is unprocessed, providing a remarkably natural and realistic look.

- It demands more personal care and maintenance since it hasn't undergone any processing, except for washing.

2. **Virgin Hair:** For those seeking a balance of realism and convenience, virgin hair may be a better fit:

- Virgin hair is processed to achieve specific patterns and long-lasting wear while maintaining a natural appearance.

Please keep in mind that with raw Indian hair, you're essentially starting from scratch. You'll be responsible for training and maintaining it as it hasn't undergone any processing beyond washing.

Ultimately, the choice between raw Indian hair and virgin hair depends on your comfort level with maintenance and your desired look. Both options have their unique advantages, and we are here to assist you in making the best selection for your personal style and needs. Feel free to reach out to our experts for further guidance. Your satisfaction is our top priority at DIAMOND DIVAS

A: - Domestic shipping: $10.00

- International shipping: $65.00-$75.00

No it’s not a scam. Our website may request your identification and a headshot in specific circumstances, such as when your purchase exceeds $400.00, when there is a disparity between billing and shipping information, or when your order is flagged as high risk. This protocol is implemented not only to safeguard our business but also to ensure the security of your transaction, protecting you from potential fraudulent activities.

Due to Covid19 ALL SALES ARE FINAL, to ensure the safety of all customers, we can not accept any products that’s been tampered with.

- Returns/exchanges only for mistakes on DIAMOND DIVAS!

DIAMOND DIVAS Wigs are standard size (Medium Cap) fitting the average size head.

SO IF YOU REQUIRE BIGGER OR SMALLER SIZES PLEASE ADD TO COMMENT AREA!

ALWAYS seek professional help for all installations, coloring & styling.

USE ANY PRODUCTS WITH SULFATE FREE AND PARABEN FREE .

All hair sheds, including natural hair.

- Frequent brushing and combing can lead to thread loosening, causing individual strands to detach from the wefts. “Most call that shedding.”

To prevent this, it's essential to exercise patience and handle your bundles and wigs with care.Here's a helpful tip: Begin brushing from the bottom and work your way up to the top to minimize stress on the threads.Confidential Tip: Ensure the utmost protection for your bundles by sealing the lace and wefts. You can use a weft sealer or consider investing in a hot glue gun for top-tier quality.